Taxation Coordinator

Requisition #: 20/80
Job #: J0820-0491
Job Title: Taxation Coordinator
Job Type: Permanent Full Time
City, Province, Country: St. Albert, Alberta, Canada
Job Category: Taxation
Number of Positions: 1
Posting Date: September 10, 2020
Posting Closing Date: September 20, 2020
Salary/Wage: 67,795.00 - 83,440.00/Year
Department: Finance & Assessment
Location: 7 St. Anne Street
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Cultivate your Career:

As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 66,000 residents with high-quality programs and services and are proud to contribute to making St. Albert one of the best places to live in Canada.

The Opportunity:

Our Finance and Assessment department is pleased to be recruiting a new member to join their Taxation team. The Taxation Coordinator will be responsible for all aspects of property tax levying, billing, collection and tax recovery for the City of St. Albert.

The core responsibilities of the position include:

• Acting as the “gate-keeper” of the property taxation process, coordinating the property taxation function including levying, billing and collection, as well as issuing revised notices related to corrections and exemptions.
• Overseeing the administration related to pre-authorized tax payment accounts including reviewing variances and adjusting payments where necessary.
• Tax account administration, including dealing with unpaid accounts, applying penalties, issuing arrears notices, and pursing the tax recovery process as needed.
• Being a “super-user” of the Tempest software application (the primary software for the taxation billing and collection process). Liaison with Tempest support staff and looking for efficiencies in operations.
• Supervision of three (3) taxation staff members.
• Addresses customer inquiries and complaints, utilizing tact and diplomacy.


• A diploma or certificate in business administration or certificate in local government combined with 5 years experience in tax administration in a municipal setting. Note: A lower level of education with extensive experience may be considered as a developmental role. Developmental roles are administered at a lower pay range until such time the post secondary education level is obtained.
• Must have the ability to use Microsoft Office Suite, Tempest Software, or related property tax levying software, Agresso, Internet, Spin2 (LTO), Corporate Registry.
• Excellent knowledge of, and the ability to interpret legislation, policies and bylaws related to property taxation (e.g. MGA).
• Strong accounting and analytical skills.
• Negotiation and/or collection experience for tax recovery, with exposure to seizure process.
• Supervisory skills and experience.
• Ability to deal tactfully and diplomatically with adverse situations involving sensitive customer service matters.
• Excellent organizational and communication skills.
• Familiarity with the assessment process in Alberta as related to market value and mass appraisal.
• Ability to examine and evaluate the adequacy and effectiveness of internal controls, reconciliation accounts and general ledgers, and external audit recommendations.

Hours of Work:

We offer a compressed work schedule of 72 hours bi-weekly (Monday to Friday, 8 a.m. to 5 p.m. with a regular day off [RDO] every two weeks). There is a requirement to work occasional evenings and weekends.


$67,795 - $83,440 per annum. In addition, we offer a comprehensive benefit package including a defined benefit pension plan.

• Please submit a cover letter and resume to express interest in this opportunity.
• Applications will only be accepted to 10:00 p.m. (Mountain Standard Time) on the closing date.
• This competition may be used to fill future vacancies for similar positions.
• Please note that the City will be conducting video conference interviews to minimize the potential spread of COVID-19.

• The successful applicant will be required to obtain a satisfactory police information check.
• The successful candidate will be required to provide proof of educational and professional credentials.

We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted. The City of St. Albert will no longer accept applications in person, via fax, email or by post.

Please answer all of the following questions before applying

* Question numbers in red and with an asterisk indicate mandatory questions (answer is required).

*1. Are you legally entitled to work in Canada?:

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