Front Counter Clerk - Casual

Requisition #: 22/142
Job #: J1022-1234
Job Type: Casual
Job Category: Policing Support
Positions: 2
Posting Date: January 20, 2023
Closing Date: February 5, 2023
Salary/Wage: 27.50 - 33.45/Hour
Department: Emergency Services
Location: 5 St. Anne Street

Cultivate your Career:

As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 66,000 residents with high-quality programs and services and are proud to contribute to making St. Albert one of the best places to live in Canada.

The Opportunity:

As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 66,000 residents with high-quality programs and services and are proud to contribute to making St. Albert one of the best places to live in Canada.

The City of St. Albert Policing Services is recruiting for casual Front Counter Clerk(s) to provide customer service for the department on a casual basis.

As the Front Counter Clerk, you will be responsible for receiving requests and complaints, processing criminal record checks, and accepting a variety of payments such as parking tickets, dog licenses, and alarm permits.

Qualifications:

• The successful candidate will have at minimum a high school diploma combined with at least three years of previous customer service and cash handling experience, preferably in a policing environment.
• Previous experience using RCMP programs including ROSS, PROS, ciids and CPIC is an asset as while as knowledge of the City of St. Albert program Tempest.

Candidates must possess strong interpersonal and communication skills to deal with a variety of customer needs.

Hours of Work:

Hours of work can vary according to the business needs. The typical shift coverage is needed between the following hours:
Monday – Friday: 10:00 a.m.–9:00 p.m.
7:30 a.m. – 4:30 p.m.
Saturday: 8:00 a.m.–5:00 p.m.

Compensation:

$27.50 - $33.45 per hour

INFORMATION FOR APPLICANTS:
• Please upload a cover letter and a resume when applying for this opportunity. These will need to be uploaded as two separate documents.
• Applications will only be accepted to 10:00 p.m. MST on the closing date.
• Please note that the City will be conducting video conference interviews to minimize the potential spread of COVID-19.

CONDITIONS OF EMPLOYMENT:
• The successful applicant will be required to obtain/maintain a RCMP Enhanced Reliability Security Clearance.
• The successful candidate will be required to provide proof of educational and professional credentials.

We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted. The City of St. Albert will no longer accept applications in person, via fax, email or by post.





Please answer all of the following questions before applying

* Question numbers in red and with an asterisk indicate mandatory questions (answer is required).

*1. Are you legally eligible to work in Canada?
  2. Do you currently hold an RCMP Enhanced Reliability Security Clearance?






Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.

If you encounter issues with the City's employment portal, from Monday to Friday between 6am - 6pm MST (excluding holidays), you can request assistance by emailing webhelp.njoyn@cgi.com or calling 1-877-427-7717.